Refund Policy

At Voltup Solar, we strive to provide high-quality solar permit design and stamping services. We understand that there may be instances where a refund is necessary. Please review our refund policy below.

1. Eligibility for Refund

Refunds may be issued under the following conditions:

• If the service has not been initiated or delivered.
• If a customer cancels the order before work has begun.
• If Voltup Solar is unable to complete the service due to unforeseen circumstances.
• If the delivered service does not meet the agreed specifications, and we are unable to correct the issue.

2. Non-Refundable Cases

We do not offer refunds under the following conditions:

• If the service has already been delivered as per the agreed scope.
• If delays occur due to incomplete or incorrect information provided by the customer.
• If the cancellation request is made after work has been initiated.
• If any changes or modifications were requested after service delivery.

3. Refund Request Process

To request a refund, please follow these steps:

• Contact us at Info@voltupsolar.com with your order details and reason for the refund request.
• Our team will review your request and respond within 7 business days.
• If approved, refunds will be processed within 10 business days to the original payment method.

4. Partial Refunds

In certain cases, a partial refund may be granted if work has been partially completed but not fully delivered.

5. Changes to This Policy

Voltup Solar reserves the right to modify this refund policy at any time. Changes will be posted on our website with an updated effective date.

6. Contact Us

By using our services, you agree to this Refund Policy.