Refund Policy

1 Eligibility for Refund

Refunds may be issued under the following conditions:

• If the service has not been initiated or delivered.
• If a customer cancels the order before work has begun.
• If Voltup Solar is unable to complete the service due to unforeseen circumstances.
• If the delivered service does not meet the agreed specifications, and we are unable to correct the issue.

2 Non-Refundable Cases

We do not offer refunds under the following conditions:

• If the service has already been delivered as per the agreed scope.
• If delays occur due to incomplete or incorrect information provided by the customer.
• If the cancellation request is made after work has been initiated.
• If any changes or modifications were requested after service delivery.

3 Refund Request Process

To request a refund, please follow these steps:

1. Contact us at Info@voltupsolar.com with your order details and reason for the refund request.
2. Our team will review your request and respond within 7 business days.
3. If approved, refunds will be processed within 10 business days to the original payment method.

4 Partial Refunds

In certain cases, a partial refund may be granted if work has been partially completed but not fully delivered.

5 Changes to This Policy

Voltup Solar reserves the right to modify this refund policy at any time. Changes will be posted on our website with an updated effective date.

6 Contact Us

For any questions regarding our refund policy, contact us at:

By using our services, you agree to this Refund Policy.